When a client asked about the best way to share bad news during times of change, the following guidelines came to mind. These were designed from the perspective of a corporate communicator with change management responsibilities, but any leader or manager sharing difficult news with direct reports might also find them useful. Be Empathetic: Stating […] Read more
Viewing: Management
November 11, 2009
How do you feel about near-misses? Ok for games of horseshoes and hand grenades? (Cute—snarky, but cute.) In part two of this discussion about the cost of disengaged employees in a down economy let’s discuss a simple principle of employee motivation applicable to our present economic environment, where so much emphasis is placed on innovation: […] Read more