Let’s stop and think a moment about your changing role and responsibility as a corporate or marketing communicator: You’ve evolved from writer to content provider, providing usable chunks of information for an online readership. This may sound less than glamorous, but the fact remains, whether you’re writing a story or blog post for the intranet or […] Read more
Viewing: Intranet
November 27, 2015
A nationwide Tribe Inc. survey published recently indicates that employees at every level prefer two-way communication with senior leadership and with fellow employees and that they’re inclined to use internal communication channels to achieve this interaction. Having arrived at our present point along the social media continuum you may wonder if organizations still debate the value of […] Read more
October 23, 2015
Is your organization optimizing mobile communication effectively for workforce and customer engagement? Seems like old news, right? Mobile has been around for years: It’s no longer emerging—it’s here! Employees and customers expect mobile interaction with organizations and expect to have a consumer-grade experience when doing so. Yet surprisingly few organizations are using mobile to drive […] Read more
January 20, 2012
In considering ways to get more employees to provide feedback on an internal corporate site, as a client recently asked, it’s good to remember that feedback is provided when there is an assurance that the worker’s voice will be heard, considered and acted upon. This is a cultural issue, really. Companies modeling a consensual decision-making […] Read more
August 19, 2011
There are six motivational factors communicators should understand before attempting to drive workforce adoption of social intranets and participation with social networking and collaboration tools. This is part two of a discussion about the factors affecting workforce adoption of social intranets (see Key drivers of social intranet adoption), answering the question so often heard: “Hey, […] Read more