Viewing: October 2015

5 Ways To Win Workforce And Customer Engagement With Mobile

Is your organization optimizing mobile communication effectively for workforce and customer engagement? Seems like old news, right? Mobile has been around for years: It’s no longer emerging—it’s here! Employees and customers expect mobile interaction with organizations and expect to have a consumer-grade experience when doing so. Yet surprisingly few organizations are using mobile to drive […] Read more

Who Controls The Message Now?

It’s a new day for public relations and crisis communication strategy as social channels pave the way for a more consensual, grassroots decision-making model. Newspaper press releases once meant a lot in the court of public opinion—PR pros used them to get out in front of the message and influence perception. There was a sense […] Read more